2060 Castlreagh Road,
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Pty Ltd has been a family owned and operated business since 1975 and has built a strong reputation as one of Sydney's top premier shop fitting (fit out) suppliers. Located in Penrith, we have one of the largest commercial kitchen showrooms in Western Sydney, displaying our complete range of...Read More...
Position: Marketing Manager
Year Joined: 2013
Shaun joined Alpha Catering Equipment as the Marketing Manger.
Position: Sales Manager
Year Joined: 2006
Position: Sales Representative
Year Joined: 2013
Tessis Vasiliadis joined Alpha Catering Equipment as a Sales Representative in 2013.
Year Joined: 2008
Yasmin Pinawin joined Alpha Catering Equipment in 2008 as
Position: General Manager
Year Joined: 1975
Terry Peikos is one of the General Mangers at Alpha Catering Equipment.
Is Alpha Catering Equipment an established business?
Yes, Alpha Catering Equipment was established in 1975. In April of 2004 we launched our first website. We have been the market leader for internet based businesses since.
Stock Availability is intended as a guide only as stock volumes can fluctuate. If an item is in stock, delivery should occur within 2-4 working Days, once your payment has been received. Most of the products listed for sale on our website would be considered stock items by our suppliers however stock levels do fluctuate. As part of our quoting procedure Alpha Catering Equipment will always advise you as to availability
Do you deliver?
All deliveries are made on the following basis: All deliveries are made to kerbside (or dock) of delivery Address in the metropolitan area of Sydney, only. The purchaser acknowledges that it is their responsibility to provide labour and equipment to unload and position the goods on site at the purchaser’s expense. For deliveries outside the metropolitan areas listed, all transport is at the purchaser’s expense and must be organised through Alpha Catering Equipment prior to shipping. It is possible to organise your own shipping. Transport costs, where applicable, are included in the order form. Insurance for goods in transit is not included in the purchase price. If insurance is required by the purchaser, it must be arranged by the purchaser either direct with the carrier or their insurance agent. Purchase price does not include unpacking, placement or positioning of equipment or connection to services or removal of rubbish and packing crates. Delivery costs as set out in the shopping cart are for standard deliveries within the Sydney Metro area. Non-standard deliveries may incur additional costs.
What times do you delivery?
Delivery times are estimates only. Please note these times can be delayed due to customs clearance and transport delays, which are out of our control. Alpha Catering Equipment will work with our customers to try and obtain a positive solution when a delay affects your delivery.
Can I cancel my order?
Cancellations - orders may be cancelled on the following basis: That the cancellation is received prior to commencement of manufacture for special orders. If the equipment is a stock item cancellation must be received three (3) working days prior to shipping A cancellation or re-stocking fee may apply, being a minimum of 25% of the purchase price. Alpha Catering Equipment reserves the right to claim back any credit card fees that are applied to the transaction. For Visa & Mastercard this would amount to 1.5% of the total cost. Amex is at a higher rate of 4.5% of the transaction cost.
Can I return my goods?
Return of Goods - goods returned for credit (other than damaged goods as listed above) will not be accepted unless prior arrangements have been made with Alpha Catering Equipment. All returned goods are subject to a minimum 25% restocking fee, and will only be accepted if returned in original condition, in original packaging with all original instruction booklets, warranty cards and documents. If the returned item has been used in any way it will be deemed to be second hand and no credit will be issued.Alpha Catering Equipment will always try to work with our customers to achieve the best possible result.
What if my goods are damaged?
Damaged Goods - If an item is received and is faulty in any way, other than from transport damage, you should notify Alpha Catering Equipment immediately by phone or email listing your contact name, address, phone, invoice number and details of the fault. Check all items before signing for them. Please do not sign for and accept deliveries if the goods are obviously damaged in transit.
What are the warranties on equipment?
Warranty - All equipment sold by Alpha Catering Equipment is supported by the manufacturer's warranty period and any terms and conditions that may apply under said warranty. The Commercial Warranty period is advertised on our website. Equipment supplied is chosen for its ability to perform for you. We source the best products for the job from all the brands and types available to ensure your profitability. There are two types of standard warranty normally available for commercial use: Onsite warranty - applicable to items weighing over 40 kilograms Return to manufacturer warranty - applicable to smaller bench top equipment. Transport costs and arrangements associated with back to manufacturer warranties are the sole responsibility of the purchaser.
Do you sell used catering equipment?
Will you buy used equipment?
Please note that the following testimonials are collected, supplied and maintained by Alpha Catering Equipment.